Privacy Policy

It’s important to MEDIACRAFT to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, MEDIACRAFT follows different principles in accordance with world-wide practices for customer privacy and data protection.

Our site is hosted on an SSL secure server which means every interaction on every page of our website is encrypted to ensure a secure and private browsing experience for all of our internet visitors.

We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.

We’ll use state-of-the-art security measures to protect your information from unauthorised users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID on the site or when you download software, enter a contest, order e-mail newsletters or purchase products from our site. We use your Personal Information for four primary purposes:

  1. To make certain areas of the website easier for you to use by not having to enter information more than once.
  2. To help you quickly find products, services or information.
  3. To help us create content most relevant to you.
  4. To alert you to product upgrades, special offers, updated information and other new services from MEDIACRAFT.

CONSENT

If you choose not to register or provide personal information, you can still use most of mediacraft.ie. but you will not be able to access areas that require registration.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time via the website.
You may:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information.
  • Sign up for electronic newsletters about our services and products.
  • Register for our online shop. Once you register, you won’t need to do it again.

SECURITY

MEDIACRAFT has taken measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing a secure server software called SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are covered under Consumer Rights Legislation. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in IRELAND or any other country where MEDIACRAFT, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

ENFORCEMENT

If for some reason you believe MEDIACRAFT has not adhered to these principles, please notify us, and we will do our best to determine and correct the problem promptly.

ELECTRONIC PRODUCT REGISTRATION

When you buy and install a new product, we may ask you to register your purchase electronically. If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can via the website. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across MEDIACRAFT.IE, allowing you to the services and features provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time.

We occasionally use other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

MEDIACRAFT will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MEDIACRAFT or the site; (b) protect and defend the rights or property of MEDIACRAFT and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of MEDIACRAFT, its Web sites, or the public.